This page is a translation. In case of discrepancy, the French version prevails.
1. Purpose
Sale of takeaway / delivered dishes by New Hokkaïdo.
2. Prices
Prices in euros, all taxes included. New Hokkaïdo reserves the right to change its prices.
3. Ordering & payment
Payment on site when you collect your order. Methods: bank card and cash.
4. Delivery / collection
Click & Collect: collection at the restaurant only, at the time slot chosen when ordering. Preparation time is shown when you order.
5. Right of withdrawal
In accordance with Article L.221-28 of the French Consumer Code, the 14-day right of withdrawal DOES NOT APPLY to perishable foodstuffs or to catering services provided on a specific date.
6. Legal warranties
Conformity (Art. L.217-4 et seq. of the Consumer Code) and hidden defects (Art. 1641 et seq. of the Civil Code).
7. Complaints & mediation
Complaints: ye112233@hotmail.fr. Consumer mediation: under Articles L.611-1 et seq. of the French Consumer Code, you may use a consumer mediator free of charge. In the event of a dispute, please contact us first on 01 43 37 50 05.